Refund & Returns Policy

Refund & Returns Policy for P231 LIMS Consultant

At P231 LIMS Consultant, we strive to ensure your satisfaction with our services. This Refund and Returns Policy outlines the guidelines for refunds and returns related to passport renewal/application and company registration services for Papua New Guineans.

Refund Policy:

1. Eligibility for Refunds:

Refunds may be considered in the following circumstances:

  • Errors or delays caused by P231 LIMS Consultant that result in the inability to process your passport renewal/application or company registration.
  • Cancellation of services by P231 LIMS Consultant due to unforeseen circumstances or inability to fulfill the service request.

Refunds are not applicable for:

  • Services that have been successfully completed and delivered in accordance with your requirements.
  • Changes in personal circumstances or decisions to no longer proceed with the service after initiation.

2. Requesting a Refund:

  • To request a refund, you must contact us at refunds@p231lims.com within a reasonable timeframe from the occurrence of the eligible refund event.
  • Your refund request will be assessed by our team, and if deemed eligible, the refund process will be initiated.

3. Refund Process:

  • Refunds will be processed using the original method of payment or via an alternative method agreed upon between you and P231 LIMS Consultant.
  • Processing times for refunds may vary depending on the payment method and financial institutions involved.

Returns Policy:

1. Scope of Returns:

  • Returns are not applicable to the services provided by P231 LIMS Consultant, as they involve intangible and customized deliverables such as passport renewal/application and company registration services.

2. Cancellation of Services:

  • If you wish to cancel a service request after initiation but before completion, please contact us as soon as possible to discuss your options.
  • Depending on the stage of service completion and any costs incurred by P231 LIMS Consultant up to that point, cancellation fees or partial refunds may be applicable.

Changes to this Policy:

P231 LIMS Consultant reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on our website, www.p231lims.com. It is your responsibility to review this policy periodically for any updates or changes.

Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at refunds@p231lims.com. We are committed to addressing your inquiries and ensuring a positive experience with our services.

By engaging with our services or visiting our website, www.p231lims.com, you acknowledge that you have read, understood, and agree to the terms of this Refund and Returns Policy.